Privacy Policy
Last updated: January 2, 2026
Introduction
DB Water Heater ("we," "our," or "us"), operated by Doughty Brothers Construction, respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us for services.
Information We Collect
We may collect the following types of information:
Contact Information: When you call, text, or email us for a quote or service, we collect your name, phone number, email address, and service address.
Service Information: Details about your water heater service needs, appointment scheduling, and service history.
Website Usage: Basic information about how you use our website, such as pages visited and time spent on the site.
Analytics Data: We use Google Analytics to understand how visitors use our website. This includes information like pages visited, time spent on site, and traffic sources. Google Analytics uses cookies to collect this data anonymously.
How We Use Your Information
We use your information to:
- Provide water heater installation, replacement, and repair services
- Schedule appointments and communicate about your service
- Send quotes and invoices
- Respond to your inquiries and requests
- Improve our services and website
Information Sharing
We do not sell, rent, or share your personal information with third parties except:
- When required by law or to comply with legal processes
- To protect our rights, property, or safety, or that of our customers
- With service providers who help us operate our business (e.g., payment processors)
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
Contact Information for Privacy Inquiries
If you have questions about this Privacy Policy or how we handle your information, please contact us:
DB Water Heater
Doughty Brothers Construction
Phone: (415) 424-5964
Email: [email protected]
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.